You shopped around our site, read our product descriptions, checked out sizes and specs – and then chose the perfect wood craft piece for your next project.
Yes! You’re awesome! As a family-owned small business, we appreciate your support. And as (slightly obsessed ;) craft-lovers, we’re beyond excited to be a part of your creativity.
Putting our customers first means more than just a commitment to quality and selection. It means standing behind our products and making returns as easy as possible.
As easy as visiting our Returns Center, entering your order info, and receiving a return shipping label!
If your item is damaged in any way, we will replace it for free.
If for whatever reason you’d like to return an item you purchased, unused of course, please let us know within 30 days of your purchase.
We will send you a return label, and credit your original order. The cost of shipping is non-refundable.
There is a restocking fee on returns – $3.00 per item type or 10% of the order total (whichever one is higher).
The customer is responsible for return shipping costs at a flat rate of $4.99.
Unfortunately, we can’t offer returns on international (outside the USA) orders.